Grande Villas Resort guests are welcome to ride shuttles departing from our neighboring sister property, Cypress Pointe Resort. Shuttles run to and from Universal Studios, Disney, and SeaWorld. Contact our friendly staff at Cypress Pointe Resort (407) 597-2700 for shuttle schedule.
*For any lost & found items, please contact dispatch at (407) 492- 8888 available 24 hours a day.
Want a taxi instead? Call (407) 492-8888 or Please Visit Platinum Transportation
Please note: Hotel or Platinum Transportation Inc does NOT provide complimentary transportation to or from Disney® Special events such as "Not so scary Halloween"®, "Mickey's Very Merry Christmas Party"®, etc. Groups of 10 or more MAY NOT use the shuttle. Please consult Platinum Transportation Inc for alternative options. The shuttle departs promptly at the scheduled time. Please be at the bus stop at least 10 minutes prior to departure time as the driver does not announce the departures at the lobby or any area of the hotel. The shuttle operates on a first come first serve basis. Seats are limited. Standing-room may be available. Reservations are available for ADA guests with a manual wheelchair or an electric wheelchair and must be made 24 hours in advance. Smoking, food, and drinks are prohibited at all times. Luggage, mobility and recreational scooters or other large items are not allowed on the shuttle. Only single umbrella-style strollers are allowed on the shuttle. No reimbursements for any missed pickups. Contact the dispatcher if the shuttle is delayed for more than 20 minutes. Before boarding the shuttle please present room key/voucher to the driver. Platinum Transportation Inc. is not responsible for any items Left behind. Platinum Transportation Inc. reserves the right to adjust drop off locations to any alternative Disney World Parks for reasons including, but not limited to traffic, weather, road incidents, special events, etc. at driver's discretion. Guests have an option to transfer to the original destination via Disney's COMPLIMENTARY buses, Monorail, or ferry boats. Pick up locations remain as scheduled.